RESTO CLEAN’S RECOMMENDED 10 STEP CLEANING PROCESS
Pre - Vacuuming - important to remove all dry particulate before wetting carpets
Pre - spotting - Spotting areas with the proper cleaning agent
Pre - Spray - Spraying carpet down with a citrus based cleaning agent
Agitation - scrubbing cleaning agent in with carpet rake
Rotary Carpet Cleaning - 10X more agitation, rinsing and scrubbing then a traditional cleaning wand
Rinsing Agent - to leave carpets soap free and back to PH standard
Carpet Deodorizer - Leaves carpets smelling fresh by using one of our Eco-friendly citrus based products.
Agitation - Scrubbing rinsing agent in to insure full coverage
Stain Guard and Carpet protectant
Top down dry - quick dry of the tops of the fibers keeps carpets from wicking stains that could be lurking below.
OUR EQUIPMENT
At Resto Clean we have several different types of equipment for carpet cleaning. First and foremost we primarily utilize truck mounted systems which have the greatest, most effective cleaning capability. Our truckmounts all produce high heat ranging from 230-250+ degrees. Heat and the ability to clean with steam is one of the keys to being able to remove all soil and foriegn matter from carpet. For every 18 degrees that the temperature of the water used for cleaning is increased, the cleaning capability is doubled. The next attribute of a truckmount is the powerful suction that is produced and able to provide the “lift” necessary to remove soil and solution thoroughly from the carpet.
In certain situations where it is not feasible to use the truckmount such as high rise buildings and hard to reach places, we may utilize a portable extractor. A portable has less power than the truckmount, but if used properly, it can accomplish great results as well. There is also a “dry cleaning” method that we use in certain applications which will be explained in detail further in this content.
In certain situations where it is not feasible to use the truckmount such as high rise buildings and hard to reach places, we may utilize a portable extractor. A portable has less power than the truckmount, but if used properly, it can accomplish great results as well. There is also a “dry cleaning” method that we use in certain applications which will be explained in detail further in this content.
PET TREATMENT
Resto Clean offers a wide range of pet treatment and odor removal processes.
Stage 1
Once the carpet has been cleaned, a high quality enzyme product is applied to the carpet and then raked or brushed in to work the enzyme deep into the carpet fibers to neutralize the odor and bacteria that it comes in contact with.
Stage 2
Prior to cleaning, a pre-urine treatment is applied to the carpet which breaks down the urine. Next, the carpet is cleaned followed up with a topical enzyme product application described in stage 1. Lastly, a urine stain remover is used to rectify the staining caused from the urine.
Stage 3
Prior to cleaning, we use UV lighting to detect affected areas and extent of damage & saturation caused by the urine. Next, the enzyme product is poured onto the carpet where extensive damage is detected. With proper dwell time allowed to ensure that the enzyme soaks through the carpet, backing and pad to come in contact with all of the urine affected areas and materials. After proper dwell time (Minimum of 20-30 minutes), a sub-surface extraction and flushing is performed using a large device called a “water claw” with injection & flushing capabilities. The water claw creates a seal on the surface of the carpet and is attached with a hose to the suction from the truck mount and water is injected into the carpet simultaneously to flush out all of the urine and solution from the affected areas. Then the carpet is cleaned normally and followed up with stage 2 (topical enzyme & urine stain remover).
Stain Removal
With over 70 stain removal products stocked in our carpet cleaning vans, we are well equipped to remove nearly any stain from red dye and blood to coffee and urine and just about everything in between.
Professional Trained Technicians
At Resto Clean each technician is highly trained and certified to ensure the highest level of competence and quality possible. Our Master technician has over 17 years of experience.
ENCAPSULATION
Encapsulation cleaning is an interim carpet maintenance method. In this process, the encapsulating chemical is sprayed onto and then brushed into the carpet using a cylindrical or rotary brush machine or bonnet. The encapsulation chemistry surrounds each soil particle and crystallizes it so it can’t attract other soils. The encapsulated soil particles release from the carpet fiber and are removed by normal vacuuming, which will generally be done by the janitorial staff at regularly scheduled times.
Since this is a low-moisture system, carpets can be put back into use promptly. This process allows maintenance companies to provide a continual high level of appearance at a lower price than other cleaning methods while generating high levels of productivity. This method is designed for commercial maintenance only. Encapsulation cleaning should be periodically followed (every 2–3 cleanings) by thorough hot water extraction.
Pros
- Low moisture. Carpet is typically dry in 1 hour so it can be put back into service quickly.
- Cost is less than hot water extraction
- Faster & easier than hot water extraction. Less of a hassle
- Wicking and recurring spill stains can also be eliminated.
- Since the polymeric composition of the detergent is soil-resistant by nature, the carpet will normally resist resoiling.
Cons
- Leaves behind residue
- Does not have the deep flushing capabilities that hot water extraction does
- Only an interim solution. Carpet must be steam cleaned every 2 or 3 times.
Dry Cleaning Method (Chem Dry)
The dry cleaning method uses solutions and dry compounds to attract and absorb dirt and grime. The process is not as labor-intensive as wet cleaning and is faster.
One method is a low moisture foaming system which separates the dirt from the carpet fiber and uses a powerful vacuum to remove both the dirt and the solution.
Another method uses a dry cleaning compound which is spread on the carpet to absorb the dirt and then vacuumed up. Unfortunately, with this method, a residue may remain in the carpet. After several dry compound cleanings, another process may be required to eliminate the residue.
With dry cleaning there is, of course, no lengthy drying time but the dry cleaning method is never as effective at removing deep-down dirt and stains in the carpet pile as wet cleaning.
However, the dry cleaning method is an excellent choice for cleaning area rugs when water should be avoided, such as some silk and rayon rugs, or very fragile rugs. It may also be the only possible method to use in certain circumstances such as when a carpet cleaning truck cannot get close enough to a residence or a commercial building to run necessary hoses or the hookup for those hoses would not be practical.
One method is a low moisture foaming system which separates the dirt from the carpet fiber and uses a powerful vacuum to remove both the dirt and the solution.
Another method uses a dry cleaning compound which is spread on the carpet to absorb the dirt and then vacuumed up. Unfortunately, with this method, a residue may remain in the carpet. After several dry compound cleanings, another process may be required to eliminate the residue.
With dry cleaning there is, of course, no lengthy drying time but the dry cleaning method is never as effective at removing deep-down dirt and stains in the carpet pile as wet cleaning.
However, the dry cleaning method is an excellent choice for cleaning area rugs when water should be avoided, such as some silk and rayon rugs, or very fragile rugs. It may also be the only possible method to use in certain circumstances such as when a carpet cleaning truck cannot get close enough to a residence or a commercial building to run necessary hoses or the hookup for those hoses would not be practical.
Hot Water Extraction (Steam Cleaning)
Carpet shampooing was the method used before truck-mounted steam cleaning systems became available. The shampoo method was not as effective and would leave a shampoo residue that would actually attract dirt. The result was a carpet that would get dirtier faster, thus needing to be cleaned more often.
Carpet manufacturers are in agreement today that the steam cleaning or hot water extraction (specifically truck-mounted) method is the most effective at removing deep down dirt from carpet pile. This method, when performed properly, will not leave a residue as the shampoo method does.
The downside to the wet method is the relatively long drying time. However, if done correctly and with quality equipment and know-how, the carpet should be damp to the touch when the technician leaves and should be mostly dry within 5 to 8 hours, depending on the temperature outside and inside.
At Resto Clean we offer steam cleaning with two different types of equipment. First is the traditional wand. Second, is the RotoVac 360i rotary setup.
Carpet manufacturers are in agreement today that the steam cleaning or hot water extraction (specifically truck-mounted) method is the most effective at removing deep down dirt from carpet pile. This method, when performed properly, will not leave a residue as the shampoo method does.
The downside to the wet method is the relatively long drying time. However, if done correctly and with quality equipment and know-how, the carpet should be damp to the touch when the technician leaves and should be mostly dry within 5 to 8 hours, depending on the temperature outside and inside.
At Resto Clean we offer steam cleaning with two different types of equipment. First is the traditional wand. Second, is the RotoVac 360i rotary setup.
WAND
Pros
- Easier and faster than the rotary setup
- Can reach in tight areas and hard to reach, smaller areas where space is restricted
Cons
- Cleans from only two directions (back & forth) with only a couple of cleaning passes
- Relies on the strength & energy of the worker
- May leave behind tough stains in the carpet
- Does not have the same deep extraction capability as the rotary
ROTARY (ROTOVAC 360I)
Pros
- Cleans from all directions with hundreds of passes
- High torque motors do not get tired so the quality is consistent throughout the entire job
- Restores matted traffic areas and removes tough stains
Cons
- Heavier & harder to maneuver than the wand
- Generally requires a two man crew. One worker to operate the rotary and one to manage the hoses & power cord.
- More time consuming
- Not good for tight, hard to reach areas
ZeroRez
The ZeroRez process doesn’t use soaps, detergents or shampoos to clean carpet. Instead, deionized water is applied to the carpet via low pressure spray and cleaned as usual.
Pros
- No chemicals
- No fragrance
- No residue
- Mineral free water
Cons
- Difficult to get hard to remove stains out
- Wet carpet/unpleasant smell
- Not very effective at removing all soil from carpet
Note: Carpet from the manufacturer comes with a negative PH, this is why new carpet does not hold stains as easy. By cleaning with a base PH like deionized water, you are increasing the likelihood of residue attractants in the carpet.
COMMONLY ASKED QUESTIONS
Does stain protector really work?
- In order for stain protector to work, it must be applied properly to the carpet and under the right circumstances.
- Most companies do not check the PH of the carpet before applying stain protector.
- The PH in the carpet must be in the 3-5 range in order for the stain protector to adhere properly to the fibers and to work as intended.
How long will it take my carpet to dry with Steam Cleaning?
I smell my dogs even more now, is that going to go away?
My carpets wrinkled in a few areas and now look like they need to be stretched. Will this go back to normal?
Will any stains come up from my pad?
After the last company came out, I found bleach stains next to my bed. I will not use them again but want to make sure that does not happen again?
Can you remove red stains? The last company couldn’t?
Will cleaning my newer carpets remove my stain protector?
